– Solutions professionals play a crucial role in pitching complex enterprise tech to potential customers but are often understaffed and under-resourced
– Quilt is a platform created by Dan Chen and Michael Graczyk that hosts AI assistants for solutions sales teams to help with tasks like filling out requests for proposals, answering technical questions, and prepping for demos
– Quilt’s AI assistants are designed to save time on routine tasks, incorporate technical knowledge, and are less prone to hallucinations, with a focus on maintaining data privacy and security
Dan Chen, an entrepreneur and co-founder of Quilt, believes that solutions teams in enterprise tech sales are often overlooked and under-resourced. As a response to this issue, he created Quilt, an AI platform that hosts assistants for sales teams. Quilt’s AI assistants help solutions engineers with tasks such as filling out requests for proposals, answering technical questions, and preparing for demos.
Quilt’s AI-powered assistants are designed to save time by automating routine tasks, allowing teams to focus more on customers and increasing their chances of closing deals. While concerns exist about generative AI causing inaccuracies and hallucinations, Chen maintains that Quilt’s models are trained to separate facts that are known from those in enterprise data, minimizing errors.
To address privacy and security concerns associated with generative AI, Quilt assures users that data is not shared across organizations and can be deleted upon request. Despite these precautions, companies like Apple and Samsung have reportedly limited internal use of similar tools out of fear of exposing sensitive information.
Investors, including Sequoia, have shown confidence in Quilt, leading a $2.5 million seed round. Quilt plans to use the funding to expand its team, grow its customer base, and develop new solutions assistants. Chen believes that AI will play a crucial role in enhancing sales organizations in the future, particularly for complex and technical products. According to a survey by Outreach, 62% of sales organizations are already using generative AI to improve customer interactions and streamline tasks, indicating a growing interest in the technology’s potential.