– European data protection advocacy group noyb files complaint against OpenAI for inaccurate information generated by ChatGPT violating GDPR
– OpenAI unable to correct inaccuracies in data processed by ChatGPT, fails to comply with GDPR requirements
– Advocacy group requests Austrian Data Protection Authority to investigate OpenAI’s data processing and enforce GDPR compliance, including access requests and accuracy of personal data
European data protection advocacy group noyb has filed a complaint against OpenAI for its failure to correct inaccurate information generated by ChatGPT, violating the GDPR in the EU. Noyb argues that false information about individuals can have serious consequences and companies must ensure chatbots like ChatGPT comply with EU law.
The GDPR requires personal data to be accurate, with individuals having the right to rectification and access to information processed. However, OpenAI has admitted it cannot correct inaccurate data from ChatGPT or disclose data sources. Despite stating that factual accuracy in large language models is still being researched, OpenAI has faced criticism for providing incorrect information.
Noyb’s complaint against OpenAI cites examples where ChatGPT provided inaccurate data despite requests for rectification. OpenAI claimed it could filter or block certain data but failed to adequately respond to access requests. European privacy watchdogs have previously raised concerns about ChatGPT’s inaccuracies.
Noyb is asking the Austrian Data Protection Authority to investigate OpenAI’s data processing, ensure accuracy of personal data, and order compliance with GDPR. The advocacy group requests the authority to impose fines for non-compliance. The complaint highlights the importance of companies following legal requirements when processing personal data with innovative technologies like large language models.