1. Some parents are taking advantage of a generous one-year warranty policy at Target’s Cat & Jack brand to return children’s clothing as they outgrow them, saving money on new clothes.
2. Target’s return policy for Cat & Jack products remains the same despite some suggestions that the company is cracking down on the practice.
3. Despite the potential costs associated with processing returns, the total value of Cat & Jack returns is likely a small percentage of the brand’s total revenue, which is over $3 billion annually for Target.
Some parents have discovered a way to save money on kids’ clothing by taking advantage of Target’s generous return policy for the Cat & Jack clothing line. This policy allows parents to return items that their kids have outgrown or damaged for a full refund, regardless of the condition of the clothing. Videos posted on TikTok have shown parents returning large amounts of Cat & Jack clothing, sometimes totaling hundreds of dollars, with no questions asked.
While some speculate that Target may start cracking down on this practice, the company’s return policy for Cat & Jack products remains the same as for its other private-label brands. Target’s Cat & Jack label is extremely popular, selling over 300 million units a year in the US. The brand’s generous one-year return policy reflects Target’s confidence in the quality and value of its private-label offerings.
Despite some limitations on returns, such as a $100 cap for returns without proof of purchase, many parents continue to take advantage of the Cat & Jack return policy. Some Target employees have reported processing large return receipts, with some items coming back in poor condition and ending up in the trash. Despite the potential hassle of returning items, many parents are still drawn to the value and convenience of purchasing Cat & Jack clothing for their kids.
In the end, the total value of returns for Cat & Jack clothing likely represents a small portion of Target’s revenue from the brand, which brings in over $3 billion annually. Many customers who return clothing end up purchasing more Cat & Jack items, indicating a high level of satisfaction with the brand. While some Target locations may be enforcing stricter policies in response to the TikTok trend, the popularity of Cat & Jack clothing among parents remains strong.